If your battery serial number does not match the requirements listed above, you do not have to exchange your battery. National and regional resellers, catalogers, and Apple? on-line and retail stores sold the comput-ers with the batteries from January 2004 through August 2004 for between US$2000 and US$2600. These batteries were also sold separate-ly for about US$130. The Exchange Process To begin the battery exchange process, you will be asked for the serial number of your 15-inch PowerBook G4, the serial number of your PowerBook battery and a ship to address. After serial number verification, a new battery will be shipped to you free of charge. When yo u receive the replacement battery, please use the same shipping envelope and included prepaid shipping label to return the recalled battery to Apple.

If you need to exchange more than three batteries IN COOPERATION WITH the U.S. Consumer Product Safety Commission (CPSC) and other international safety authorities, Apple is volun-tarily recalling certain lithium ion rechargeable batteries that were sold worldwide from January 2004 through August 2004 for use with 15-inch PowerBook G4 (Aluminum) notebook comput-ers. These batteries were manufactured by LG Chem, Ltd. of South Korea. The affected batteries could overheat, posing a fire hazard. Apple re c e i ved four re p o rts of these bat-teries overheating. No injuries have been re p o rt e d . Apple urges you to stop using your battery and to o rder a replacement battery immediately. If yo u continue to use your battery, do not leave it unat-tended and check for signs of ove r h e a t i n g . Apple has initiated an exchange program and will provide eligible customers with a new replace-ment battery, free of charge.

Download 15-inch PowerBook G4 Battery Exchange Program pdf