This document is a guide to support WWRE® Meeting Manager. It is intended to check common issues that may prevent a user from accessing Meeting Manager. This document also describes how to capture useful information to help WWRE Support diagnose and resolve issues. If you need additional assistance, the WWRE Help Desk is available 24/7 to document an issue and provide assistance. For phone numbers, visit the WWRE website at www.wwre.org.

Meeting Manager supports a variety of platforms, operating systems, and browsers. Meeting Manager supports various Windows and Macintosh operating systems. It also supports many permutations of browser versions within those operating systems. The table on the following page shows which operating systems and browser versions Meeting Manager supports. If you do not know your machine’s configuration, refer to this guide’s remaining sections for instructions on how to check your configuration.

Macintosh users should note that Meeting Manager supports Macintosh users to view meetings and control applications shared by Windows users. Beyond that core functionality, there are several known limitations. The limitations are described in the table on the following page. This document does not provide information on how to check Macintosh configurations. Please refer to Macintosh help for information.

Download pdf Meeting Manager 1.2 Help Guide