More than 15 million geographic queries hit the Microsoft MapPoint Web Service every day, supporting thousands of different mission-critical applications around the world. The MapPoint Web Service is a location and mapping platform that allows developers to easily build location-based services into applications such as Web site locators, fleet and asset tracking applications, call-center applications, and more. Hosted by Microsoft Corp., the MapPoint Web Service contains the cartographic, demographic, business listing, construction, traffic and other data and provides the programmatic access to maps and driving directions, addresses and places, and proximity searches that many businesses rely on in their day to day processes.

To ensure that Microsoft’s promises will be upheld, the MapPoint Web Service uses the Keynote Performance Scoreboard and Keynote Diagnostic Service (KDS) for quick response to any potential performance problem.

If the MapPoint Web Service was unavailable or performing poorly, then MapPoint Web Service customers’ applications could fail, and customers might be unsatisfied. To give customers confidence while using the MapPoint Web Service, Microsoft guarantees 99.9% up time. That means the MapPoint Web Service operations team must find and fix any potential problems with the MapPoint Web Service as soon as possible to prevent any down time.

Download pdf Microsoft MapPoint KeyNote