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This paper is intended to discuss the impact of Web 2.0 on knowledge management (KM) and the future orientation of KM. These days, the term KM is used rather less than hitherto. However, as Web 2.0 has made its debut and user participation-type culture has expanded, the new concept of “collective intelligence” has been attracting attention. Opinions are currently being advanced with regard to the concept and process of KM and the system architecture that can be used to implement it. This paper also deals with the issue of knowledge provision, a traditional issue of KM, and introduces a KM model in the context of the Web 2.0 age that can expand collective intelligence in a positive spiral by closely linking it to knowledge extraction from various communication tools and job systems.
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Since the beginning of the 90’s, organizations had been growing in a rapid way, becoming each more difficult to manage. The organization business cycle changed from 7 years in 1970-1980 to 12-18 months in the 90’s, and is even shorter nowadays. This change, transformed the organization world in a new and complex reality.

To be able to deal with this reality, organizations put a big pressure in the information access and information became the organization most valuable asset. But this asset, information object, as some main characteristics: exists in larges quantities, as many different ways, is very volatile, must have confidentially, must have integrity, must have availability, in resume, can be very difficult to handle.
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Microsoft Dynamics Retail Management System (RMS) allows retails to respond rapidly to consumer demands, proactively manage inventory and pricing, and control critical business information across your retail network, from the point of sale (POS) to supply chain, customer, and financial management systems. Here are 10 ways that RMS can equip retailers to compete in a demanding, constantly changing retail marketplace.
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